Privacy policy

Effective Date: February 24, 2026

This Privacy Policy explains how huggandhall (“we,” “us,” “our”) collects, uses, and shares personal information when you visit our website, place an order, or contact support.

1) Information we collect

Information you provide

  • Name, email, phone number
  • Billing and shipping address
  • Order details and checkout notes (delivery instructions, gift message)
  • Customer support messages
  • Account details (if you create an account)

Payment information

  • Payments are processed by third-party payment providers. We do not store full card numbers.

Automatically collected

  • IP address, device/browser type, pages visited, timestamps, referrer links
  • Approximate location inferred from IP
  • Cookies and similar technologies

2) How we use information

We use information to:

  • Process orders and deliver products
  • Send confirmations, receipts, and tracking updates
  • Provide customer service and handle returns
  • Prevent fraud and secure our systems
  • Improve site performance and user experience
  • Send promotions only if you opt in (unsubscribe anytime)

3) When we share information

We may share limited information with:

  • Service providers (payments, carriers, fulfillment partners, hosting, email/SMS tools, analytics)
  • Professional advisors (legal/accounting) when needed
  • Authorities if required by law or to protect rights/safety
  • Business transfers (merger/acquisition/asset sale)

We do not sell personal information for money. Some analytics/advertising tools may be treated as “sharing” under certain privacy laws—contact us for opt-out options where applicable.

4) Your controls

  • Unsubscribe from marketing emails via the link in our emails
  • Request access/correction/deletion by emailing us (verification may be required)
  • Manage cookies through your browser settings (some features may not work if blocked)

5) Security & retention

We use reasonable safeguards and retain information only as long as necessary for fulfillment, support, compliance, and recordkeeping.

Privacy Contact
huggandhall
8101 Fourche Rd, Little Rock, AR 72209
(479) 390-3635 • support@huggandhall.us